Banks Group’s response to COVID-19


Due to recent developments and advice issued by government and health authorities regarding the evolving COVID-19 situation, Banks Group will be enacting the next phase of our COVID-19 response plan.

This will see our entire team working remotely from Tuesday 24 March 2020.

Banks Group is committed to navigating the enormous challenges we are all facing in our business and personal lives. The health and wellbeing of our people, clients, contacts and the community remains our primary concern. This is why we are enacting our contingency plan of working remotely.

Despite 801 Glenferrie Road being closed, it will be “business as usual” in terms of our team being able to continue serving our clients’ needs. Over recent weeks we have completed comprehensive testing of our software and systems to suitably prepare us for this scenario. Your Banks Group representative is well-equipped with the technology and processes to assist you as per usual.

If you need to physically attend our office to drop off or collect any items, please contact us on (03) 9810 0700 and we will be happy to organise a suitable arrangement.

Our remote working arrangement will be in place for the foreseeable future, however, we will continue to review this in accordance with guidelines provided by government and health authorities. We will also deliver regular updates via email, social media and our website to keep you up to date with the latest information.

While our methods may be different during this time, we remain absolutely committed to maintaining an excellent level of client care and service. We thank you for your understanding and cooperation as we navigate this challenging situation.

Please don’t hesitate to contact us on (03) 9810 0700 if you have any questions, concerns or if we can assist you in any way.

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Banks Group is an association of independent firms that operate in Melbourne, Sydney and Auckland under the same trading name. Neither the Melbourne Banks Group, Sydney Banks Group or Auckland Banks Group are partners or agents of each other and shall not be liable for any act or omission of each other. Liability limited by a scheme approved under Professional Standards Legislation


All services are provided as a Corporate Authorised Representative of Magnitude Group Pty Ltd (ABN 54 086 266202, AFSL 221557).


Financial Planning Services provided as an authorised representative of Count Financial Limited ABN 19 001 974 625 Australian Financial Services Licence Holder Number 227232 a wholly-owned, non-guaranteed subsidiary of Commonwealth Bank of Australia ABN 48 123 123 124. Count is a Professional Partner of the Financial Planning Association of Australia Limited. Count advisers are authorised representatives of Count.

"Please note that any taxation and accounting services are not endorsed nor the responsibility of Count Financial Limited".