As part of our ongoing quality assurance programs, we are advised to regularly review our cyber security policies and reengage our clients with these policies.
Banks Group takes cyber security seriously and we make the following commitments to you:
- We will never send your personally identifiable information in unencrypted emails.
- We will never send you changes of banking details via email alone.
- All of our systems are secure to minimise threats, with ports blocked to the internet, two-factor authentication (2FA), attachments and links tested, and data transmitted via a secure electronic connection (SSL) to the end user.
- We will never change any of your personally identifiable information sourced by email without contacting you separately by phone, nor will we forward this information via SSL transmission to third parties without your express permission.
Personally identifiable information includes items such as but not limited to:
- Bank account details
- Credit or debit card details
- Date of birth
- Tax file number (TFN)
In addition to the above, we also continually engage with our independent IT partner (F1 IT Group) to facilitate:
- Security awareness training for our staff
- Phishing tests (testing staff to see how they respond upon receiving suspect emails)
- Advice on important Microsoft 365 Business plan changes earlier this year for security, data loss prevention and encrypted emails
During recent discussions, it has been evident that many of our clients have received emails from their suppliers that have had their Microsoft 365 and G-Suite accounts hacked and viruses installed because of the lack of security implemented.
If you are one of our many clients using Microsoft 365, you may want to review your IT systems or conduct cyber security awareness education for your business. We highly recommend contacting Simon Spillane of F1 IT Group on 03 9850 5355 or email@example.com if you would like any assistance with implementing appropriate cyber security for your organisation.